Registered NDIS Provider
In-home aged care
Respectful, personalised in-home aged care across Bunbury and Southwest WA. We help with the things that have become difficult, and leave alone the things that have not.
What we help with
Support is built around what you actually want help with — you decide what to hand over and what to keep doing yourself.
In-Home
Respectful, personalised support to help older Australians live safely and comfortably at home. We assist with daily tasks like meal preparation, mobility and companionship — all tailored to maintain your independence and dignity.
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Community
Safe, reliable transport for medical appointments, shopping, social outings and community access across Bunbury and Southwest WA. Our drivers get you where you need to be, on time, with support along the way if you want it.
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Family Support
Planned and emergency respite for family carers. Whether it is a few hours or several days, we step in so you can rest — knowing the person you care for is in safe, familiar hands.
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Daily Living
Dignified assistance with bathing, dressing, grooming and daily routines — delivered with privacy, warmth and consistency. The kind of support that is easier to accept when it comes from someone you know.
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Community
Activities, outings and one-to-one support that keep participants connected, confident and engaged in their local community. Because a support plan that only covers washing and eating is not much of a life.
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Home Care Packages
A Home Care Package is Australian Government funding that helps older people stay at home. There are four levels depending on assessed need.
Call 1800 200 422 or apply online for an assessment. We can talk you through what to expect.
An assessor visits and works out what level of support you need. Be honest about bad days, not just good ones.
You are assigned a package level and can choose any approved provider — including us.
We build a plan with you and match you with a consistent local carer.
Assessment and waiting times can be long. We also support privately paying clients, so you can start getting help now and switch to package funding when it comes through.
Ask us about our fees before you commit — including what proportion goes to administration. It is a fair question and every provider should answer it plainly.
Where we work
We deliver in-home aged care in Bunbury, Australind, Eaton, Dalyellup, Harvey, Perth, Brisbane, Gold Coast and Townsville.
Common questions
Call us, email us or fill in the referral form on this site. We respond quickly — often the same day. From there we arrange a free, no-obligation consultation to talk through what you need, then match you with a support worker. Most new clients have support in place within 24 to 48 hours.
No. The initial consultation is free and carries no obligation. We will talk through your needs and your funding, and if we are not the right provider for you we will say so.
No. Participants and family members can contact us directly. Support coordinators, plan managers, LACs and allied health professionals are also welcome to refer — the referral form on our contact page has fields for exactly that.
NDIS funding of all three management types (agency-managed, plan-managed and self-managed), Home Care Packages, and private paying clients. If you are unsure what you are eligible for, ask us and we will point you in the right direction.
Often, yes, but it depends on how your plan is written. Transport funding appears in plans in several different ways. Send us your plan details and we will tell you what we believe is claimable before you commit to anything.
No. There are no lock-in contracts and no minimum terms. Support is flexible and adapts to your plan, your family's schedule and your changing needs. If you want to stop or change your support, tell us.
A Home Care Package is Australian Government funding that helps older people stay living at home. There are four levels depending on assessed need. You do not need one to use our services — we also support private paying clients — but if you think you may be eligible, start with My Aged Care and we can help you understand the process.
No obligation
We will visit, talk through what would actually help, and give you a straight answer about what it costs. No pressure and no obligation.
Whether you are a participant, a family member or a support coordinator, getting started is simple. Make a referral and we will be in touch — often the same day.
